Due to a change in NetSuite and it’s associated connector, Application IDs will be a required part of the connection information as of January 11, 2019.  As we do not have the access to create or obtain this Application ID for your instance we will need this information to be provided - we have provided instructions below.  If we do not receive this information your integration will cease to function on January 11, 2019.  Please return this information to us no later than January 7, 2019.

How to create a NetSuite Application ID

  1. Login to your NetSuite account.

  2. Click on Setup -> Integrations -> Manage Integrations -> New

  3. On the resulting page, Name the application that will be integrating with NetSuite (for example, "LW") Make sure the "Token Based Authentication" is unchecked and only the "User Authentication" is checked

  4. Press Save. On the resulting page, the Application ID will be generated for the application

  5. Copy the Application ID and provide it to your support engineer or paste it into an email to help@integratehubspot.com and be sure to include your company name so we can be sure to add it to the correct organization.